Terms and Conditions

Terms and Conditions

Cost Estimates

There is a minimum fee of £80.00. An estimate of fees and disbursements will be given before any work is carried out and usually during the first client contact. In complex matters relevant documentation may need to be examined before an estimate can be given. Value Added Tax will not be added to your costs.

Fees

Fees are calculated at the hourly rate of £240.00 and according to: the complexity or value of the work to be done; time involved; urgency; number of documents to be notarised; nature of the documents; whether the documents must be drafted by the Notary; number of persons appearing before the Notary; 50% uplift for work done out of hours or out of the office. The hourly rate includes telephone and personal attendance upon you including arranging initial appointment; advice; preparation of documents and Notarial acts; telephone calls; e-mails; photocopying; storage and completion of Notarial register and protocol. VAT is not payable.

Disbursements

In some circumstances there may be additional charges such as: Legalisation or Apostille fees; Legalisation Agent’s fees; Courier’s fees; Special Postage; Translation fees; Companies House fees; Travel; Premises charges. Disbursements will be notified to you in advance and must be paid by you in advance of completion of the work.  VAT may be payable on disbursements.

Employment of third parties

It may be necessary to employ third parties such as couriers, legalisation agents, and translators etc to complete your matter.  Such third parties will be engaged under strict confidential terms and they will be given only the information about your matter to enable them to carry out their obligations. Their fees must be paid before they are instructed, and they may incur VAT

All fees and disbursements are payable in cash

In sterling (GBP£) and immediately upon completion of the work or receipt of the bill. Notarised documents will not be released to you until payment has been made.  Where out of pocket expenses are to be incurred such as courier fees, these must be paid before such expenses are incurred.

Legal advice

The Notary’s role is to ensure your understanding of the nature of the documents to be notarised and intention to be bound by them. Legal advice will not be given by the Notary and must be obtained from an independent legal adviser.

Notary’s responsibilities

  • To identify the client’s individual and corporate identity by examining original identity documents and conducting relevant searches in accordance with Notarial and Money Laundering regulations
  • To ensure that the client understands the nature of the documents to be notarised and intends to be bound by them To verify the facts stated in the documents to be notarised
  • To maintain professional indemnity insurance
  • To maintain records and protocol.  The Notary will not hold client’s monies

Your responsibilities

  • To fully cooperate and provide upon request all information necessary to verify relevant individual identity and proof of residence and corporate identity
  • To authorise the provision of relevant information by third parties
  • To provide full details of the source and destination of funds upon request
  • To produce original evidence of your appointment as attorney or other authority to represent a corporate entity or individual
  • Where possible to provide copies of all documents to be notarised and related correspondence in advance of the first meeting

Data protection

Details of clients and client transactions will be stored in computerised and manual records and may be inspected by regulatory authorities. From time to time your data may be shared or third parties outside the EEA may be used for the storage of data and by acceptance of these terms and conditions you consent to such use. If you instruct me to communicate with you or with third parties by email you accept the inherent risk that third parties could access or intercept e-mail messages containing your data.

Identification requirements

Notarial work will not be carried out unless original documents evidencing your identity and residence in accordance with the Money Laundering Regulations 2007 and the Proceeds of Crime Act 2002 (as amended from time to time) are produced at your first appointment and deemed acceptable by the Notary. Individual identification of each person appearing before the Notary must be made by inspection by the Notary of the individual appearer’s current passport; driving or firearms licence or armed forces pass (with photograph); together with a bank statement or utility bill as proof of residence. Corporate identification will usually be by inspection of original Partnership Agreement or Certificates of Good Standing and Incorporation, statutory books and a copy of the latest filed annual return and on-line search of records held at Companies House.

Jurisdiction

English Law applies to the notarial services carried out on your behalf and the Courts of England and Wales shall have exclusive jurisdiction

Cancellation

Notarial work will not be carried out unless original documents evidencing your identity and residence in accordance with the Money Laundering Regulations 2007 and the Proceeds of Crime Act 2002 (as amended from time to time) are produced at your first appointment and deemed acceptable by the Notary. Individual identification of each person appearing before the Notary must be made by inspection by the Notary of the individual appearer’s current passport; driving or firearms licence or armed forces pass (with photograph); together with a bank statement or utility bill as proof of residence. Corporate identification will usually be by inspection of original Partnership Agreement or Certificates of Good Standing and Incorporation, statutory books and a copy of the latest filed annual return and on-line search of records held at Companies House.

Complaints procedure

1. My notarial practice is regulated through the Faculty Office of the Archbishop of Canterbury: 

 

 The Faculty Office

 1, The Sanctuary

 Westminster

 London SW1P 3JT

Telephone 020 7222 5381               

Email Faculty.office@1thesanctuary.com   

Website www.facultyoffice.org.uk 

 

2. If you are dissatisfied about the service you have received please do not hesitate to contact me. 

 

3. If we are unable to resolve the matter you may then complain to the Notaries Society of which I am a member, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute. 

 

4. In that case please write (but do not enclose any original documents) with full details of your complaint to :- 

 

 The Secretary of The Notaries Society

P O Box 1023

Ipswich IP1 9XB

Email secretary@thenotariessociety.org.uk

 

If you have any difficulty in making a complaint in writing please do not hesitate to call the Notaries Society/the Faculty Office for assistance. 

 

5. Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of 8 weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result : 

 

 Legal Ombudsman

P O Box 6167

Slough SL1 0EH

Tel : 0300 555 0333

Email : enquiries@legalombudsman.org.uk

Website : www.legalombudsman.org.uk

 

6. If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within one year from the act/omission or within one year from when you should reasonably have known there was cause for complaint.

 Information Commissioner's Office

The business is registered with the Information Commissioner's Office under number ZA293516
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